Loss Adjusting & Third Party Administration

For professional Loss Management

TÜV AUSTRIA EXPERT SERVICES provides the comprehensive solution for claims handling. Whether a minor or major claim, in Austria or abroad, our objective assessments provide all parties a proficient and reliable basis for all claim settlements.

Claims and specialist assessments are organised and managed by our in-house team of technical adjusters and legal experts across all commercial sectors: From personal injuries to product liability, from manufacturing faults to food industry claims.

TÜV AUSTRIA EXPERT SERVICES is your local partner for loss adjusting and Third Party Administration across all industries.

Loss Adjusting

  • Comprehensive reports, reconstruction of events and plausibility assessments of the course of events
  • Confirmation of the cause of loss
  • Stipulation of contractual and legal obligations
  • Assessment of the insurance contracts themselves and cover
  • Fraud screening
  • Handling of liability cases
  • Loss adjustment (out of court settlements)
  • Assessment and handling of any recovery potential


  • General liability
  • Minor and major loss claims
  • Property losses
  • Personal injuries
  • Manufacturing losses
  • Theft and fire
  • Energy
  • Cyber risk
  • We offer comprehensive management of a claim, from start to finish.
  • We will support you from the claim being lodged, the assessment, to providing evidence for final claim settlement.
  • We offer to use our systems or yours, if preferred, to document all steps of the claim handling.
  • We provide permanent reporting on the status of the claim.
  • We report during the process on the status of all processed losses.
  • We support and accompany clients in court.
  • For an effective, independent, efficient and professional handling of all claims.
  • To provide legal, contractual and insurance-related treatment of claims, taking into account relevant legal conditions, national guidelines and industry standards.
  • For technical expertise in loss adjustment.
  • Benefit from the decades of experience our 30+ specialists bring to loss adjusting and third party administration
  • A network of independent experts for each specialist sector
  • Access to 2000 specialists in 26 countries across the globe.
  • Multilingual specialists
  • Technicians, legal experts and insurance experts – working seamlessly together as a team